Job satisfaction and job burnout among guidance counselors in Baguio City

Abstract

Guidance and Counseling is a helping profession that can be rewarding and at the same time exhausting. The activities involved can be physically and emotionally exhausting causing Guidance Counselors to experience job dissatisfaction and job burnout. The national government realized the importance of Guidance Counselors in terms of nation building, thus, RA 9258 or Guidance and Counseling Act of 2004 was submitted which aimed to professionalize Guidance Counselors in our country. This is a major step towards helping the Guidance Counselors but local and national schools should still continue and strive to help improve the delivery of guidance services by looking into the factors affecting the performance of the Guidance Counselors specifically on job satisfaction and job burnout. Several studies were made abroad on the relationship of burnout and job satisfaction but few Filipino literatures on the view of guidance counselors are published, thus, the researcher would like to contribute to the existing body of knowledge which can also help enlighten administrators and Guidance Counselors on improving their craft. This research is a descriptive-correlation study which aims to determine the existing relationship of job satisfaction and job burnout among 61 Guidance Counselors in Baguio City. Specifically, it aims to answer the following questions: 1. What is the respondents' level of job satisfaction when compared to the following job satisfaction factors: a. Work-related factors; b. Economic and Financial Factors; c. Staff Promotion and Development Factors; and d. Social Factors? 2. What is the level of job burnout among Guidance Counselors in Baguio City? 3. What is the significant difference of job satisfaction when compared according to: a. Sex; b. Job Eligibility; c. Educational Attainment and d. Years of service? Hypothesis: There is a significant difference on the level of job satisfaction when compared according to sex, job eligibility, educational attainment and years of service. 4. What is the significant difference of job burnout when compared according to: a. Sex; b. Job Eligibility; c. Educational Attainment and d. Years of Service? Hypothesis: There is a significant difference on the level of job burnout when compared according to sex, job eligibility, educational attainment and years of service. 5. What is the relationship between job satisfaction and job burnout among the respondents? Hypothesis: There is a significant relationship between job satisfaction and job burnout among the respondents. 6. What action plan may be developed to enhance job satisfaction and minimize job burnout among Guidance Counselors in Baguio City? The following are the major findings of the study: 1. Guidance Counselors in Baguio City have a very high level of job satisfaction on the work and social dimensions and high level of job satisfaction on the area of economic/financial and staff promotion and development. 2. Guidance Counselors in Baguio City have a low level of job burnout. 3. There is significant difference on the respondents' level of job satisfaction when compared according to job eligibility and educational attainment. 4. There is no significant difference on the respondents' level of job burnout when compared according to sex, job eligibility, educational attainment and years of service. 5. There is a moderate inverse correlation between job satisfaction and job burnout among the Guidance Counselors in Baguio City. In light of the findings of the study, the following are the conclusions: 1. Guidance Counselors in Baguio City are Contented with their job. 2. Guidance Counselors in Baguio City are rarely burnout. 3. Job Eligibility and Educational Attainment do influence job satisfaction while Sex and Years of service do not influence job satisfaction of the Guidance Counselors in Baguio City. 4. Sex, Job Eligibility, Educational Attainment and Years of Services are not the determinants of Job Burnout among the Guidance Counselors in Baguio City. 5. Job Satisfaction has an influence on job Burnout In relation with the findings and conclusions of this research, the following are recommended: 1. The School Administrators and Guidance Directors (if applicable) have to conduct/maintain a yearly survey on job satisfaction, allow and require the Guidance Counselors to attend educational up trainings to increase the level of job satisfaction among the Guidance Counselors in Baguio City. 2. The School Administrators have to conduct physical and mental activities/sessions in coordination with other departments every month to keep the Guidance Counselors physically and mentally fit to face the demands of their job. 3. The school administration has to strictly implement RA 9258 wherein only registered Guidance Counselors have to be taken and employed registered and non-registered Guidance Counselors have to continue their Masteral or Doctoral degree to increase the level of job satisfaction. 4. Guidance Counselors regardless of sex, job eligibility, educational attainment and years of service have to work together to finish their goals and objectives to lessen job burnout. 5. School Administrators or Guidance Directors have to review and make use of the proposed action plan to help increase job satisfaction and lessen job burnout. 6. For the next researchers to have a study on how effective a Guidance Counselor is when compared according to job eligibility (registered vs. non-registered)to encourage Guidance Counselors to pursue their license. 7. It is also recommended to consider a larger population and locale of the study to get a larger view on how job satisfaction influence job burnout. 8. For the National and Local Government to strictly implement RA 9258 to all educational institutions from primary to tertiary levels to give justice to the professionalization of Guidance and Counseling and to give more opportunities to those who already have license.